WARDSENT

DIGITAL


Terms and Conditions

Review our terms of service and policies as outlined below for clarity on services provided.


Questions?


Contact us through your preferred method of communication.


E-mail: wardsent@tvocnetwork.com

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Terms of Use

Website Terms of Use

Last Revised January 13, 2024

AGREEMENT BETWEEN CUSTOMER AND WARDSENT DIGITAL.


Welcome to Wardsent Platform (the "Service") (the "Platform") (the “Website”).

This Service is provided solely to assist customers in business services, digital media, website development, graphics, branding, marketing, consultations, —related goods and services, making legitimate businesses or otherwise transacting business with clients, and for no other purposes. The terms "we", "us", "our", "Contractor", and “Wardsent” refer to Wardsent Digital and its subsidiaries and corporate affiliates, including TVOC Network, a Canadian corporation, (collectively, the "Companies"). “Partner” means any co-branded and/or linked website through which we provide links, content or service. The term "you" or "Client" refers to the customer using the Service, forming an agreement governing provision of services by Contractor for Client (the "Proposal"), or communicating with those affiliated with or regarding our Service. Contractor and Client may be referred to herein individually each as a “Party” and collectively as the “Parties”.

This Service is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms of Use” or "Agreement").


Please read these Terms of Use carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the Website, and is incorporated by reference in this Agreement. By accessing or using this Website, scheduling any consultations for products or services, or contacting our agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or book any services through this Website or our agents.

USE OF THE PLATFORM

As a condition of your use of this Service, you warrant that:


You are at least 18 years of age, in the event you are under 18 years of age you have received consent from a Legal Guardian to use Service;


You possess the legal authority to create a binding legal obligation;


You will use this Service in accordance with these Terms of Use;


You will only use this Service to make legitimate purchases for you or for another person for whom you are legally authorized to act;


You will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;


all information supplied by you on this Website is true, accurate, current and complete; and


if you have an account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.


We retain the right at our sole discretion to deny access to anyone to this Service and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.


The Wardsent Digital Process

The first step in our design process is generating a price quote for your service request and the collection of payment: to generate that we need a name and an e-mail. The Wardsent team then provides a 24 hour grace period for any changes or modifications to design requests.


After the grace period, a design draft is generated. Design delivery time frames vary, refer to the time frame delivery schedule for an idea of the time varying requests may take. Once the draft design is finished there is a 48 hour period to submit revisions and corrections. Two rounds of revisions are included free of charge. After revisions the design file(s) are considered completed and sent electronically. 🎉

Payment

All transactions must be made in full, prior to service commencement, through our online platform, unless approval for alternate payment methods is provided in writing by an authorized representative.


Payment Methods


We currently accept bank transfers and major debit or credit cards through Paypal. To protect you, Paypal uses SSL encryption to safeguard your data. We do not see your credit card details at any time and the information is not stored or held by us in any way. For bank transfers, please allow 3 - 5 business days for bank processing times.


Service Charges​

Not recognizing the charge on your statement? This could be why: service charges are occasionally billed through our parent company, TVOC Network. If you receive a charge in this company name this means your payment has been processed.


Note: Subscription services are billed automatically with recurring invoices.



Payment Account Information


PayPal (GBP, CAD, or USD)

Account holder: The Voice of Community Inc

Account e-mail: admin@tvocnetwork.com

Payment link: paypal.me/tvocnetwork


United States of America (USD)

Account holder: The Voice of Community Foundation

ACH and Wire routing number: 026073150

Account number: 8313792660

Account type: Checking

Swift/BIC: CMFGUS33

Bank address: 30 W. 26th Street, New York NY 10010, United States


Canada (CAD)

Account holder: The Voice of Community Foundation

Institution number: 621

Account number: 200110852245

Transit number: 16001

Swift/BIC: TRWICAW1XXX

Bank address: 99 Bank Street, Suite 1420, Ottawa ON K1P 1H4, Canada

Payment

Cont’

Currency Conversion


Foreign currencies are accepted per the availability of the Service’s currency convertor; should it be available, the following terms and conditions apply:


Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as up to date, and actual rates may vary. The information supplied by this application is believed to be accurate, but we do not warrant or guarantee such accuracy.


Prices reflected are in USD. Payments made in different currencies are to be converted based on standard trading rate.

Refunds and

Exchanges

After payment has been processed successfully, the client will be provided a 24 hour grace period. After this period a customer service representative will be assigned to begin processing the service request (“Product”), rendering the Product ineligible for future refund or exchange.


Full Product refunds are permitted prior to the end of the aforementioned grace period.


Exchanges to select an alternative service are permitted prior to the end of aforementioned grace period.


Wardsent Digital’s PayOut service is currently offered in Jamaica. Payouts are subject to PayPal processing times and as such service cannot be completed or guaranteed until all holds are cleared. Once all holds are released, the service delivery timeframes are guaranteed or full money back refund. Cash delivery service is subject to additional fees and is available exclusively in Kingston and the surrounding area.


PayOut

Delivery

Times

The service delivery times listed are used as general guidelines. Services may take shorter or longer than indicated. We strive to deliver all services in a prompt fashion, while never compromising on quality.


Payouts: 1 - 3 business days

Graphic Design: 1 - 7 business days

Document Templates: 1 - 10 business days

Motion Graphics: 5 - 10 business days


All other services: 10 - 20 business days



Revisions

Did we make a mistake? No worries!


Happy customers are important to us. Revision requests are welcome.


All service revisions must be requested within 48 hours of project completion. Two (2) rounds of revisions are included per service. Minor revisions include photo swaps, text, and related content. Additional revisions are subject to applicable fees. Large revision requests are subject to additional fees and executive approval.


Changed your mind about what you want? No worries!


We are happy to perform a complete redesign, at your request. Redesigns include a complete change in appearance and/or format and are subject to additional fees.


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Flat Textured Banking Element Document

about Wardsent Digital

Wardsent is a digital agency that turns your dreams into reality — we shape the way your brand relates to the world, one digital creation at a time.


Our team takes pride in our overall ability to provide stellar results; it is our prerogative to be time-efficient while never compromising on the quality of service we deliver. Wardsent provides an easy rollout of digital solutions all while receiving the satisfying experience of great customer service. After all, it’s not the quality of the work that sets us apart, it’s the quality of people.


Wardsent Digital has the ability to serve our clients at a superior level because of the incredible, tight-knit, and talented team of dedicated professionals behind us. Our team members are passionate about sharing ideas, resources, and valuable knowledge that our clients can learn from. That said, choosing us for your next project means working alongside people who care about your success as much as you do; allow us to bring your vision to life.

Terms and Conditions Agreement

Effective Date. This Agreement will become effective on the date of Client’s acceptance of Contractor’s Proposal.


Services. Contractor will provide the Client with the services set forth in the Proposal (the “Services”) pursuant to the schedule or time frame specied in the Proposal (the “Schedule”, or if no such Schedule is specied, within a reasonably timely manner).


Client Cooperation. Client acknowledges and agrees that Contractor’s timely and professional provision of the Services is dependent and subject at all times to Client’s cooperation and timely provision of all content and materials necessary for the completion of the Services (the “Client Materials”).


Fees. As compensation for the Services, Client will pay Contractor the fees as set forth in the Proposal (the “Fees”). The Fees as set forth in the Proposal are exclusive of any taxes, assessments or other governmental charges.


Payment. The Fees will be paid by Client to Contractor pursuant to the Schedule set forth in the Proposal, or if no such Schedule, within 30 days following Contractor’s submission of an invoice to Client. In the event that Client fails to pay the Fees within 30 of being due, Contractor may charge penalty interest of 10% per month or the greatest amount permitted by law, whichever is lower.


Changes. In the event Client makes any requests for additional work beyond the scope of the Services set forth in the Proposal, Contractor may amend the Fees or otherwise provide Client with a separate proposal for such additional work which will be mutually executed by the Parties.


Expenses. Client will reimburse Contractor for all reasonable expenses, as set forth Contractor’s invoice or as otherwise pre-approved by Client in writing.



Term. This Agreement will become effective on the Effective Date and continue until terminated by either Party as set forth herein.


Termination without Cause. Either Party may terminate this Agreement upon 30 days following written notice to the other Party. Upon termination by Client as set forth in this section, Client will pay to Contractor all Fees and expenses incurred for Services performed by Contractor prior to the effective termination of this Agreement.


Representations and Warranties. Each Party represents and warrants to the other Party that it has the full right and power to enter into this Agreement, and that the terms of this Agreement do not in any way conflict with any existing commitment of that Party.

Client Materials. Client grants Contractor the right to use the Client Materials for the purpose of providing the Services pursuant to this Agreement. Client understands and acknowledges that Client is solely responsible for the content, completeness, and accuracy of all materials provided by Client to Contractor for the completion of the Services. In no event will Contractor be liable for any inaccuracy, error, mistake or insufficiency resulting from Contractor’s use of the Client Materials.

Confidentiality. “Confidential Information” means any information that either Party discloses or provides access (directly or indirectly) (the "Disclosing Party”) to the other Party (the “Receiving Party”) in any and all mediums (whether oral, written, graphic or in any other form). The Receiving Party agrees that it will take all reasonable precautions to protect and safeguard the Confidential Information and will not disclose any Confidential Information except (1) to those of its employees, ocers, consultants, attorneys or accountants who have a need to know the Confidential Information and are bound to confidentiality obligations similar to those set forth in this Agreement; or (2) if the Receiving Party is required to disclose the Confidential Information in connection with any judicial, governmental, or administrative proceedings or pursuant to applicable law. This section will survive the termination of this Agreement.


DISCLAIMER. TO THE FULLEST EXTENT PERMITTED BY LAW, CONTRACTOR WILL NOT BE LIABLE TO CLIENT FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING ANY DAMAGES ARISING FROM ERRORS, MISTAKES OR INACCURACIES IN CLIENT CONTENT; LOSS OF USE OR PROFITS RESULTING FROM THE USE OF ANY DELIVERABLES PROVIDED BY CONTRACTOR; OR ANY EVENTS BEYOND THE REASONABLE CONTROL OF CONTRACTOR, INCLUDING INTERNET FAILURES, ACTS OF GOD, WAR, TERRORISM, FIRES, FLOODS, OR NON- PERFORMANCE BY ANY THIRD PARTIES. CONTRACTOR DISCLAIMS ALL WARRANTIES, TO THE FULLEST EXTENT PERMITTED BY LAW, WHETHER EXPRESS OR IMPLIED, IN CONNECTION TO THE RESULTS THAT MAY BE OBTAINED FROM CLIENT’S USE OF THE SERVICES OR THE DELIVERABLES PROVIDED IN CONNECTION WITH THE SERVICES.

Limitation of Liability. To the fullest extent permitted by law, in no event, whether the claim is based in contract, tort, strict liability, or otherwise, will Contractor’s aggregate liability to Client arising out of or in connection to this Agreement exceed the Fees actually paid by Client to Contractor pursuant to this Agreement during a period of twelve (12) months preceding the event giving rise to such liability. This section will survive the termination of this Agreement.

Indemnication. Client agrees to defend and hold Contractor harmless against all actual or alleged claims, damages, costs, liability and expenses (including, but not limited to, reasonable attorneys' fees), arising out of, or related to, Client’s breach of this Agreement and Contractor’s use of any Client Content pursuant to this Agreement. This section will survive the termination of this Agreement.


Indemnification. Client agrees to defend and hold Contractor harmless against all actual or alleged claims, damages, costs, liability and expenses (including, but not limited to, reasonable attorneys' fees), arising out of, or related to, Client’s breach of this Agreement and Contractor’s use of any Client Content pursuant to this Agreement. This section will survive the termination of this Agreement.


Conflict. In the event of any conflict between the terms of these Terms and Conditions and the terms of the Proposal, the terms set forth in these Terms and Conditions will control with respect to such conflict, unless stated otherwise in the applicable Proposal.


Notices. Any notice given by one Party to the other Party in connection with this Agreement will be given in writing and will be sent by email, first class mail, certified mail, or registered mail with return receipt requested, and will be deemed to have been given 10 days after mailing, 24 hours after transmission of email, or immediately upon explicit acknowledgement of receipt. Notice may be provided to the addresses for the Parties as set forth on the Proposal, or to such other addresses as the Parties may from time to time notify each other in writing.

Relationship of the Parties. The relationship of the Parties is that of independent contractors. The Parties agree that any Proposal does not create an employment, agency, partnership or similar relationship between the Parties.


Modification and Amendment. The Proposal may be modied, supplemented, amended or revised only in a writing signed by both of the Parties.


Governing Law. This Agreement will be governed by, construed and enforced in accordance with the laws of Florida, USA, without regard to any conflict of law principles.


Venue. Any legal action or proceeding relating to this Agreement will be instituted in the courts of Florida, USA. The Parties agree to submit to the exclusive jurisdiction of such courts in any such legal action or proceeding.


Assignment. The Proposal governed by this Agreement is specific to the Client and may not be assigned, in whole or in part, by Client without the express written consent of the Contractor.


Severability. If any provision of this Agreement is held invalid or unenforceable, whether in whole or in part, for any reason, such holding will not affect the validity or enforceability of any other provision of this Agreement, which shall remain in full force and effect.


Waiver. No waiver of any provision of this Agreement will be binding unless executed in writing by the Party making the waiver, nor will any waiver constitute a continuing waiver or be deemed a waiver of any other provision of this Agreement.


Entire Agreement. This Agreement constitutes the entire agreement between the Parties, and supersedes any and all other agreements between the Parties, whether written or oral, with respect to the subject matter hereof.

Privacy Policy

Privacy and Cookie Statement

Last Revised October 20, 2022

We value you as our customer and recognizes that privacy is important to you. This Privacy Statement explains how we collect, use, and disclose data when you use our platform and associated services, and tells you how to contact us.


Privacy Statement Summary


This is a summary of our Privacy Statement. To review our Privacy Statement in full, please scroll down.

What does this Privacy Statement cover?


This Privacy Statement is designed to describe:

How and what type of personal information we collect and use

When and with whom we share your personal information

What choices you can make about how we collect, use, and share your personal information


What personal information do we collect and use, and how do we collect it?


We collect personal information when:

You give us the information

We collect it automatically

We receive it from others


When you sign up to receive offers or information, or make a purchase using our platform, you give us your personal information. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our sites or download and use our Apps. We also receive information from affiliated companies, as well as business partners and other third-parties, which help us improve our platform and associated tools and services, update and maintain accurate records, potentially detect and investigate fraud, and more effectively market our services.


How is your personal information shared?


Your personal information may be shared to help you book your travel and/or vacation, assist with your travel and/or vacation stay, communicate with you (including when we send information on products and services or enable you to communicate with travel providers and/or property owners), and comply with the law. The full Privacy Statement details how personal information is shared.


What are your rights and choices?


You can exercise your data protection rights in various ways. For example, you can opt out of marketing by clicking the “unsubscribe” link in the emails, in your account as applicable, or contacting our customer service.


How to contact us

You can also contact us as described above by using the “Contact Us” button at the top to ask questions about how we handle your personal information or make requests about your personal information.


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Categories of Personal Information We Collect


When you use our platform, Apps, or associated tools or services, we may collect the following kinds of personal information from you as needed:


Name, email address, telephone number, and home, business, and billing addressees

Government issued Identification required for identity verification, such as passport, driver’s license, and government redress numbers, and for vacation property owners, tax identification number. Payment information such as payment card number, expiration date, and billing address.

Images, videos, and other recordings. Social media account ID and other publicly available information. Communications with us (such as recordings of calls with customer service representatives for quality assurance and training purposes). Searches you conduct, transactions, and other interactions with you on our online Services. The searches and transactions conducted through the Platform. Data you give us about other people, such as your professional associates, employees, contractors, volunteers, or others for whom you are making a purchase. Information we receive about you from other Wardsent companies and third parties such as our business and affiliate partners and authorized service providers which may include updated contact information, demographic information, interests, and purchase history, which we may add to your account or profile and use for market research and analysis.


When you use our Platform, we automatically collect the following types of information from your device:


IP address, Device type, Unique device identification numbers, Internet browser-type (such as Firefox, Safari, Chrome, and Internet Explorer), Internet Service Provider, Operating System, Mobile carrier, How your device has interacted with our online services, including the pages accessed, links clicked, pages viewed, and features used, along with associated dates and times, Details of any referring website or exit pages, as well as general geographic location (such as at the country or city-level).




Use of Personal Information


We use your personal information for various purposes as described above in terms of use, in addition to the uses listed below as follows.


Communications and Marketing:


Respond to your questions, requests for information, and process information choices

Enable communication between you and the third-party suppliers like web hosting domains and social media accounts.


Contact you (such as by text message, email, phone calls, mail, push notifications, or messages on other communication platforms) to provide information like travel booking confirmations and updates, for marketing purposes, or for other purposes as described in this Privacy Statement


Market our products and services, optimize such marketing to be more relevant to you, and measure and analyze the effectiveness of our marketing and promotions


Administer promotions like contests, sweepstakes, and similar giveaways




Other Business Purposes and Compliance


Conduct surveys, market research, and data analytics


Maintain, improve, research, and measure the effectiveness of our sites and apps, activities, tools, and services


Monitor or record calls, chats, and other communications with our customer service team and other representatives, as well as platform communications between or among partners and travelers for quality control, training, dispute resolution, and as described in this Privacy Statement


Create aggregated or otherwise anonymized or deidentified data, which we may use and disclose without restriction where permissible


Promote security, verify identity of our customers, prevent and investigate fraud and unauthorized activities, defend against claims and other liabilities, and manage other risks


Comply with applicable laws, protect our and our users’ rights and interest, defend ourselves, and respond to law enforcement, other legal authorities, and requests that are part of a legal process


Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration, and other such due diligence laws and requirements


Operate our business using lawful business purposes and as permitted by law


Lawful bases for processing:


We will collect personal information from you only (i) where the personal information is necessary to perform a contract with you (e.g., manage your Product, process payments, or create an account at your request), (ii) where the processing is in our legitimate interests and not overridden by your rights (as explained below), or (iii) where we have your consent to do so (e.g., sending you marketing communications where consent is required). In some cases, we will have a legal obligation to collect personal information from you such as where it is necessary to use your transaction history to complete our financial and tax obligations under the law.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).


Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration, and other such due diligence laws and requirements


Operate our business using lawful business purposes and as permitted by law


Lawful bases for processing:


We will collect personal information from you only (i) where the personal information is necessary to perform a contract with you (e.g., manage your Product, process payments, or create an account at your request), (ii) where the processing is in our legitimate interests and not overridden by your rights (as explained below), or (iii) where we have your consent to do so (e.g., sending you marketing communications where consent is required). In some cases, we will have a legal obligation to collect personal information from you such as where it is necessary to use your transaction history to complete our financial and tax obligations under the law.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

We may in some cases use automated decision-making, for example, in relation to assessing fraudulent transactions or suspicious activity on our site. As part of this processing, automated decisions may be made by putting your personal information into a system and the decision is calculated using automatic processes. If you pose a fraud risk, this may affect your ability to book on our site. You may have rights in relation to automated decision making, including the ability to request a manual decision-making process instead or contest a decision based solely on automated processing. If you want to know more about your data protection rights, please see the Your Rights and Choices section below.


Sharing of Personal Information


We share your personal information as described below and in this Privacy Statement, and as permitted by applicable law.


Our Companies. We share your personal information, our companies share, access and use your personal information as described in this Privacy Statement.

Third-party service providers. We share personal information with third-parties in connection with the delivery of services to you and the operation of our business (for example, to provide credit card processing, customer service, business analytics, and fraud prevention and compliance services, and to serve you with advertising tailored to your interests). These third-party service providers are required to protect personal information we share with them and may not use any directly identifying personal information other than to provide services we contracted them for. They are not allowed to use the personal information we share for purposes of their own direct marketing (unless you have separately consented with the third-party under the terms provided by the third-party).


Business partners and offers. If we promote a program or offer a service or product in conjunction with a third-party business partner, we will share your information with that partner to assist in marketing or to provide the associated product or service. In most of those cases, the program or offer will include the name of the third-party business partner, either alone or with ours, or you will be redirected to the website of that business with notice. An example of such a business-partner relationship would be a third-party loyalty program for which you could earn points by completing a Purchase on our platform.


Other Third-Parties. When you access certain features like Facebook’s “Like” button or a single sign-on that allows you to login with your social media credentials to our online services, you will share information with the third-party, like a social media company, such as the fact that you have visited or interacted with us. In the European Economic Area (EEA), Switzerland, and United Kingdom (UK) we will not load social media sharing or sign-on buttons on our website unless and until you accept our use of cookies and similar technologies. For more information, see our Cookie Statement, below. The third-party provider may combine this information with other information they have about you. The personal information shared will be governed by the third-party provider’s privacy policy (including any personal information we may access via the third-party provider). The third-party providers should inform you about how you can modify your privacy settings on their site.


Legal rights and obligations. We may disclose your personal information to enforce our policies, or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, in connection with actual or proposed litigation, or to protect and defend our property, people and other rights or interests. We may also share your personal information pursuant to a subpoena or other legal request, or as necessary to remit certain taxes in the course of processing payments as required by law or legal process.


Corporate. We may share your personal information in connection with a corporate transaction, such as a divestiture, merger, consolidation, assignments or asset sale, or in the unlikely event of bankruptcy. In the case of any acquisition, we will inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Statement.


Your Rights and Choices


You have certain rights and choices with respect to your personal information, as described below:


You can control our use of certain cookies by following the guidance in our Cookie Statement, below



You can update the accuracy of your information at any time by contacting us

If you no longer wish to receive marketing and promotional emails, you may unsubscribe by clicking the ‘unsubscribe’ link in the email. Please note that if you choose to unsubscribe from or opt out of marketing emails, we may still send you important transactional and account-related messages from which you will not be able to unsubscribe

If we are processing your personal information on the basis of consent, you may withdraw that consent at any time by contacting us. Withdrawing your consent will not affect the lawfulness of any processing that occurred before you withdrew consent and it will not affect our processing of your personal information that is conducted in reliance on a legal basis other than consent.

International Data Transfer


The personal information we process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.


The servers for our platform, Our companies, and third-party service providers operate in many countries outside of the United States of America. When we collect your personal information, we may process it in any of those countries.


We have taken appropriate steps and put safeguards in place to help ensure that your personal information remains protected in accordance with this Privacy Statement. For example, any data transfers between our group companies are governed by our intragroup agreements which incorporate strict data transfer terms (including the European Commission's Standard Contractual Clauses, for transfers from the EEA) and require all group companies to protect the personal information they process in accordance with applicable data protection law. In addition, certain Expedia Group U.S. affiliates have certified with the EU-U.S. and Swiss-U.S. Privacy Shield, as explained below in the "Privacy Shield" section.


We also require that third-party service providers to whom a data transfer is made has appropriate safeguards in place to protect your personal information, in compliance with applicable data protection law. The particular measures used will depend on the service provider, and our agreements with them may include European Commission approved Standard Contractual Clauses, the service provider's certification under the EU-U.S. and/or Swiss-U.S. Privacy Shield certification, or reliance on the service provider's Binding Corporate Rules, as defined by the European Commission.


Security


We want you to feel confident about using our platform and all associated tools and services, and we are committed to taking appropriate steps to protect the information we collect. While no company can guarantee absolute security, we do take reasonable steps to implement appropriate physical, technical, and organizational measures to protect the personal information that we collect and process.


Record Retention


In extreme cases, we will retain your personal information in accordance with all applicable laws, for as long as it may be relevant to fulfill the purposes set forth in this Privacy Statement, unless a longer retention period is required or permitted by law. We will deidentify, aggregate, or otherwise anonymize your personal information if we intend to use it for analytical purposes or trend analysis over longer periods of time.


The criteria we use to determine our retention periods include:

The duration of our relationship with you, including any open accounts you may have with Our companies, or recent bookings or other transactions you have made on our platform

Whether we have a legal obligation related to your personal information, such as laws requiring us to keep records of your transactions with us

Whether there are any current and relevant legal obligations affecting how long we will keep your personal information, including contractual obligations, litigation holds, statutes of limitations, and regulatory investigations


Cookie Statement


Types of cookies and similar technologies


Cookies


Cookies are small pieces of text sent as files to your computer or mobile device when you visit most websites. Cookies may be delivered by us (first party cookies) or delivered by a third-party partner or supplier (third-party cookies). Cookies are either session cookies or persistent cookies. Session cookies enable sites to recognize and link the actions of a user during a browsing session and expire at the end of each session. Persistent cookies help us recognize you as an existing user and these cookies are stored on your system or device until they expire, although you can delete them before the expiration date.


Other similar technologies


Web beacons, gifs, and clear gifs are tiny graphics, each with a unique identifier that are embedded invisibly on sites and in emails. Web beacons allow us to know if a certain page was visited or if ad banners on our sites and other sites are effective. We also use web beacons in our HTML-based emails to let us know whether our emails have been opened by recipients, which helps us to gauge the effectiveness of certain communications, promotions, and marketing campaigns.

Proximity based beacons send one-way signals over very short distances, to communicate with associated mobile apps installed on your phone. They can notify you, for example, about experiences related to your trip and can alert you to related deals or promotions. Beacons communicate with your device only when you are in close proximity and only if you have given consent within the relevant mobile application.

Pixels are small objects embedded into a web page that are not visible to the user. We use pixels to deliver cookies to your computer, facilitate the log-in process, monitor the activity on our sites, and deliver online advertising.


Tags are small pieces of HTML code that tell your browser to request certain content generated by an ad server. We use tags to show you relevant advertising and promotions.

Scripts are pieces of JavaScript code that launch automatically when certain webpages load, to determine whether users view associated advertisements.


Local Storage Objects, such as HTML 5, are used to store content and preferences. Third-parties with whom we partner to provide certain features on our site to display advertising based upon your web browsing activity use Local Storage Objects to collect and store information.


All of the technologies described above will be collectively referred to in this Cookie Statement as “cookies”.



Wardsent’s use of cookies


At Wardsent, we use cookies for a number of reasons, including to:

Help us improve your experience when visiting our sites

Fulfill transactions and ensure our sites perform as intended

Remember your preferences, such as language, region, or currency

Provide you with relevant advertising and analyze performance of the ads

Enable you to return to previous product searches

Identify errors on our sites

Help with data protection and potentially detect and investigate malicious or fraudulent activity

Help us understand traffic to our site, including time and date of the visit, time and date of the last visit, and other information

Analyze how well our sites are performing

Types of information collected by cookies

The types of information that we collect through cookies include:

IP address, Device ID, Viewed pages, Browser type, Browsing information, Operating system, Internet Service Provider, Whether you have responded to, or interacted with, an advertisement, Referring or referred links or URLs, Features used, and activities engaged in on our sites and in our apps

See the above Categories of Personal Information We Collect section for more information on what types of information are collected automatically.



Types and functions of cookies


Essential Cookies


Certain cookies are required or “essential” for our sites to function as intended. Essential cookies are necessary for you to navigate our site and use certain features like logging in to your account and managing your bookings. These cookies are also used to remember security settings that allow access to particular content. Lastly, we use essential cookies to collect information on which web pages visitors go to most, so we can improve our online services. You are not able to opt out of essential cookies.


Other Types of Cookies


We also use other types of cookies to make our site engaging and useful to you:

Functional Cookies. We want to make sure when you visit our site, your preferences (such as your preferred language), settings, and previous searches are remembered. Functional cookies enhance your experience on any company’s site.

Analytics Cookies. We use analytics cookies to:

Understand our site’s performance and how it is used, including the number of visitors, how long you stay on the site, and which parts of the site you visit. We can see details about how visitors interacted with the site, like the number of clicks visitors made on a given page, their mouse movements and scrolling activity, the search words visitors used, and the text visitors enter into various fields

Test different designs and features for our site

Monitor how our visitors reach our sites

Determine effectiveness of our advertising

Improve our services, including your experience on our site


Types and functions of cookies


Essential Cookies


Certain cookies are required or “essential” for our sites to function as intended. Essential cookies are necessary for you to navigate our site and use certain features like logging in to your account and managing your bookings. These cookies are also used to remember security settings that allow access to particular content. Lastly, we use essential cookies to collect information on which web pages visitors go to most, so we can improve our online services. You are not able to opt out of essential cookies.


Other Types of Cookies


We also use other types of cookies to make our site engaging and useful to you:

Functional Cookies. We want to make sure when you visit our site, your preferences (such as your preferred language), settings, and previous searches are remembered. Functional cookies enhance your experience on any company’s site.

Analytics Cookies. We use analytics cookies to:

Understand our site’s performance and how it is used, including the number of visitors, how long you stay on the site, and which parts of the site you visit. We can see details about how visitors interacted with the site, like the number of clicks visitors made on a given page, their mouse movements and scrolling activity, the search words visitors used, and the text visitors enter into various fields

Test different designs and features for our site

Monitor how our visitors reach our sites

Determine effectiveness of our advertising

Improve our services, including your experience on our site


For analytics, our third-party service providers may use cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. For example, we use Google analytics cookies to monitor the performance of our sites. Our ability to use and share information collected by Google Analytics about your visit to our sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. This Cookie Statement does not cover such third-parties’ use of your information.


Some analytics cookies can perform tasks essential and/or functional to online services like enabling site improvements and testing changes on a site.


Advertising Cookies. Wardsent Digital and our third-party advertising partners may use advertising cookies to show you advertisements both on and off our sites that are based on your interests. We may allow third-parties to collect information about your online activities through cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. These third-parties include business partners who collect information when you view or interact with one of (1) their advertisements on our sites or (2) our advertising or booking information on their sites and advertising networks, which collect information about your interests when you view or interact with one of the advertisements or tracking mechanisms they place on many different sites on the Internet. Our partners may make assumptions about your interests, characteristics, or preferences and add you to groups based on those assumptions in order to show you tailored advertisements. Wardsent Digital does not have access to the cookies these third-parties may use to collect information about your interests, and the information practices of these third-parties are not covered by this Cookie Statement or our above Privacy Statement. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.


Your information choices


You can choose not to receive tailored online advertising on this site and other sites and learn more about opting out of having your information used for tailored advertising purposes by accessing one of the following resources:

For EEA, Switzerland, and UK: http://www.youronlinechoices.eu/

For Canada: http://youradchoices.ca/choices/

For U.S. and rest of world: http://www.aboutads.info/choices/ or http://optout.networkadvertising.org/


Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be general and less relevant to you.


How can you manage your cookies?


You can set or amend your web browser controls whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our site may be restricted.


Do-Not-Track Signals and Similar Mechanisms:

Some web browsers may transmit "do-not-track" signals to sites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether users are even aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, sites should do when they receive such signals. We currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess our sites’ responses to these signals and make appropriate updates to this Cookie Statement.


Your information choices


You can choose not to receive tailored online advertising on this site and other sites and learn more about opting out of having your information used for tailored advertising purposes by accessing one of the following resources:

For EEA, Switzerland, and UK: http://www.youronlinechoices.eu/

For Canada: http://youradchoices.ca/choices/

For U.S. and rest of world: http://www.aboutads.info/choices/ or http://optout.networkadvertising.org/


Note that if you choose not to receive tailored ads, you will still see online advertisements, but they will be general and less relevant to you.


How can you manage your cookies?


You can set or amend your web browser controls whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our site may be restricted.


Do-Not-Track Signals and Similar Mechanisms:

Some web browsers may transmit "do-not-track" signals to sites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether users are even aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, sites should do when they receive such signals. We currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess our sites’ responses to these signals and make appropriate updates to this Cookie Statement.


Contact Us


If you have any questions or concerns about our use of your personal information, please contact us by clicking the “Questions” button found at www.linktr.ee/wardsent


Updates to Privacy Statement


We may update this Privacy Statement in response to changing laws or technical or business developments. You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Statement.